On Tuesday, two AI startups tried convincing the world their AI chatbots have been ok to be an correct, real-time supply of data throughout a high-stakes presidential election: xAI and Perplexity.
Elon Musk’s Grok failed nearly immediately, providing incorrect solutions about races’ outcomes earlier than the polls had even closed.
Then again, Perplexity supplied useful, real-time election insights and maps all through the evening, linking to dependable sources and providing historic context the place acceptable.
Perplexity took a dangerous guess, and it paid off.
Late final week, the startup introduced the launch of its election info hub, that includes real-time maps populated with voting information from Democracy Works and the Related Press, the identical info sources that energy Google’s election map. This method was totally different from most different AI chatbots, reminiscent of OpenAI’s ChatGPT or Google’s Gemini, which merely refused to reply questions associated to the election.
It’s comprehensible why most AI labs sat this election out. It was the protected and accountable alternative for a lot of of them, as they’ve been stricken by embarrassing hallucinations sooner or later or one other within the final 12 months.
Particularly, OpenAI lately launched its Google competitor, ChatGPT Search. However the Sam Altman-led startup didn’t belief the function to reply questions on this election, directing customers to Vote.org as a substitute. ChatGPT Search remains to be an early product, which is just too unreliable for individuals to make use of in on a regular basis eventualities, and OpenAI appears to have acknowledged that.
In distinction, Perplexity has been testing its Google competitor out in the actual world since December 2022 and clearly felt it had sufficient information to provide this election a shot.
Perplexity’s election evening success might set it again in its ongoing battle with media corporations; particularly, Dow Jones’ latest lawsuit claiming the startup competes with media corporations for a similar audiences. Regardless of the numerous outbound hyperlinks throughout the AI chatbot’s solutions, Perplexity’s election hub was itself a vacation spot on election evening, and it didn’t require customers to enterprise off the app to get all their info. It definitely looks like Perplexity was competing with media corporations, who have been additionally vying for eyeballs on election evening, despite the fact that Perplexity collects its info from these retailers. Perplexity CEO Aravind Srinivas even claimed “record traffic” the day earlier than and clearly hoped to take care of that momentum.
Whereas Perplexity had offers with Democracy Works, the AP, and some different media corporations to energy election options, the startup additionally indiscriminately used stay election protection from different media retailers reminiscent of CBS, CNN, and the BBC. Certain, Perplexity supplied attribution, however the firm hasn’t introduced any revenue-sharing partnerships with these retailers and it’s unclear if any cash modified arms.
How Perplexity fared on Election Evening
First, let’s begin with Perplexity’s election options that had nothing to do with generative AI: the charts.
Individuals usually love visible election charts, clicking into them and seeing granular information on a state-by-state degree. It was a wise transfer for Perplexity to construct these out and ensured their AI programs weren’t the only real supply of data within the app.
When visiting Perplexity’s election hub, customers have been met with a familiar-looking electoral map of the US, with some states blue for Kamala Harris and others crimson for Donald Trump. Clearly, Perplexity didn’t reinvent the wheel with this function — copying the show Google and each TV community exhibits — however they didn’t have to. All through the evening, this map appeared to replace each minute or so, reflecting the data on the Related Press’ web site. It was a great way to observe the election.
There have been bugs in Perplexity’s map periodically all through the evening. Srinivas responded to customers on X that have been reporting flaws, reminiscent of Perplexity not reporting the share of votes that had been counted, and shortly addressed them.
Perplexity supplied one other acquainted function, a state-by-state tracker, giving real-time details about swing states.
Now for the AI half. When requested questions concerning the present state of the presidential race, Perplexity answered with hedged responses that also gave largely correct info. These solutions weren’t as insightful as a commentator on CNN, nor as entertaining as The New York Instances’ election needle (which made a comeback this 12 months). Nevertheless, Perplexity solely confirmed just a few small hallucinations and largely produced related info in a well timed method. That’s greater than I can say for some other AI chatbot available on the market.
When attempting to reply follow-up questions on Harris’ lead in “Blue Wall” states, Perplexity did hallucinate barely. It was referencing polling information, when it ought to have been referencing real-time votes at this level within the evening. Nevertheless, the final info right here was in the fitting ballpark, and different AI chatbots simply wouldn’t reply this query.
Right here’s one other follow-up query we tried: What ballots have but to be counted in swing states? It was exhausting to seek out a solution to this query elsewhere. Granted, the one helpful solutions right here have been for Pennsylvania and North Carolina, however at the least Perplexity didn’t hallucinate for the opposite states.
This election was the primary to function AI chatbots as a supply of data round our democratic processes. Nevertheless, this is not going to be the final election the place that’s the case. Nicely-funded AI startups are combating to ship info to individuals in new, sooner, extra concise methods. Accuracy will likely be key to success right here shifting ahead. Up to now, Perplexity has the early lead.
